Nicola Ward studied pharmacy at Cardiff before working for the next 18 years as a hospital pharmacist in the East Midlands. Whilst in clinical practice she undertook an MSc in Clinical Pharmacy before specialising as a surgical pharmacist, with a particular interest in patients undergoing gastrointestinal surgery and the management of patients on Parenteral Nutrition. She pursued this interest further by undertaking a part-time Doctor of Pharmacy (DPharm) degree with the University of Derby, with her main focus being the absorption of medication in patients with intestinal failure.
Since moving to academia in 2013 her research and practice has focused on medication safety, patient experience, person-centred models of care, and pharmacist-led patient education, with a particular focus on Vitamin B12 deficiency. She regularly collaborates with patient groups and a wide multidisciplinary team of researchers, clinicians and those with lived experience to develop research projects and educational resources.
She utilises student-focussed, compassionate pedagogies in teaching and learning and advocates for the benefits of coaching-based approaches in all aspects of teaching and learning and student support to support student wellbeing and resilience.